QBE Insurance (Canada) Limited (QBE Insurance Group Limited (Australia))
QCyberProtect
by QBE Insurance (Canada) Limited
B2BADirect—Broker onlyGlobalEnglish
Last updated 46143
Product Details§ 01
Max Insurance Limit
Bespoke.
Min Premium / Revenue
No revenue threshold published
Market Focus
MID, LARGE, MULTI
AM Best Rating
A (Excellent) – AM Best
MGA / Direct
No – Direct insurer (Lloyd's licence).
Policy Language
English / French
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Global.
Broker Only
Yes
Advantages & Limitations§ 02
Advantages
- QCyberProtect: globally consistent policy (launched Jul 2024); first global cyber product for QBE. Covers network security, privacy liability, IT/non-IT BI, reputational loss.
- QCyberPrepare (powered by CYGNVS): included cyber safe-room — secure out-of-band platform for incident response communication, secure document storage and coordination even when corporate network is compromised; complimentary for all QBE primary customers.
- QBE Cyber Services team: global threat intelligence team with quarterly portfolio threat intelligence updates and threat intelligence webinars; tabletop simulation exercises (customisable for leadership, technical or operational teams); sample incident response plans and preferred vendor access.
- Proactive risk services for primary customers (premium >$35K USD, one complimentary service per policy year): Incident Response Policy Review (60-min expert review with improvement recommendations); XDR Configuration Assessment (SentinelOne or CrowdStrike — identifies misconfigurations); Firewall Security Assessment; Identity Security Assessment; Ransomware Backup Resiliency Assessment (RBRA — validates backup recoverability against attacks); AI-powered phishing simulation (vishing, smishing, email phishing — targeting key personnel).
- SentinelOne partnership: minimum 50% discount on SentinelOne for new customers; advanced XDR/EDR protection across endpoints, cloud and identity.
- Cyber Submissions AI Assistant: reduces underwriting assessment time by 60%.
- Crisis support: 24/7 incident response panel including forensics, legal advice (Norton Rose Fulbright as principal breach response partner) and PR response.
- Operates in 27 countries via Lloyd's underwriting licence; CAD claims managed and settled in Canada by dedicated team. Offices in Toronto and Vancouver.
- Significant cyber incidents tripled in two years in Canada (QBE / Control Risks research, 2025); 53% of Canadian businesses experienced a cyber event in past 12 months.
Limitations
- Full first- and third-party coverage. Proactive services available to QCyberProtect primary customers only; premium >$35K USD for complimentary service tier. Broker-only distribution (Lloyd's licence). Not applicable to public sector.
Contact & Response§ 03
Customer Contact
Richard Williams (Underwriting Manager, Financial Lines) +1 416-682-5976 Richard.Williams@qbe.com
Mark Mitchell (Technical UW Team Lead) +1 416-682-5979 Mark.Mitchell@qbe.com
Kyle Gray (Underwriter Team Lead) +1 416-682-5971 Kyle.Gray@qbe.com
24/7 Crisis Hotline
1 (866) BREACHX / 1 (866) 273-2249 (Norton Rose Fulbright, 24/7 IR hotline via QBE policy)
Broker Contact