Cyberboxx® Business
Cyberboxx® Business is a cyber insurance product underwritten by BOXX Insurance Inc. (Canada) (Zurich Insurance Group (Switzerland)), available in Canada. It is aimed at small and medium-sized businesses and mid-market companies. Coverage limits reach up to Bespoke; SME limits.. The policy extends beyond standard cyber liability with Cyber crime / FTF. Policyholders get 7 bundled proactive services — Vulnerability scanning, Training & awareness, Threat intelligence and Risk assessment, among others — designed to reduce breach risk before a claim ever happens. The carrier holds an AM Best rating of A (Excellent) – AM Best (Lloyd's); HSB (Munich Re) A++ (Superior).. It can be approached directly through the provider.
Product Details§ 01
Advantages & Limitations§ 02
Advantages
- BOXX Insurance: Toronto-based Insurtech MGA and Lloyd's coverholder; founded 2018; acquired by Zurich Global Ventures (Zurich Insurance Group) July 2025; continues under BOXX brand. Insurtech of the Year — Insurance Business Canada 2024. Nearly 1M customers across 5 continents.
- ALL IN ONE approach: cyber threat prediction, prevention, protection, and insurance in a single product.
- Hackbusters®: in-house 24/7 dedicated breach response team — mitigates over 80% of cyber incidents without a claim being made.
- Cyberboxx® Assist (launched Nov 2025): enterprise-grade cybersecurity tools suite; Attack Surface Management (ASM), ID protection, vCISO for small businesses, 24/7 expert support, supply chain failure monitoring; included for all policyholders or sold standalone.
- Capacity: Lloyd's of London (coverholder) + HSB (Munich Re subsidiary).
- Cyberboxx® Business 5.0: ALL IN ONE cyber insurance and protection for SMEs; one of the broadest base forms in the Canadian cyber market.
- Coverage: data breach, ransomware/extortion, business interruption, cyber crime/FTF (social engineering included — no call-back condition), data recovery, reputational harm, regulatory fines and investigations, network security liability.
- Waiver of retention: businesses that promptly report incidents to Hackbusters® receive retention waiver.
- Predictive risk scoring: continuous cyber risk intelligence; threat monitoring and early warning.
- Managed firewalls, backups, and cyber monitoring included in protection layer.
- Available direct and via broker; digital quoting and binding.
Limitations
- SME and mid-market focus; revenue thresholds vary by market.
- Canada: broker-required in ON, AB, BC; broker portal access.
- USA/UK/AU: broker and direct channels; MGA underwriting authority.
- Nation-state exclusions apply.
Contact & Response§ 03
Frequently asked questions§ 04
+Who is Cyberboxx® Business designed for?
Cyberboxx® Business by BOXX Insurance Inc. (Canada) targets small and medium-sized businesses and mid-market companies in Canada. Geographic scope: Canada..
+What proactive security services are included with Cyberboxx® Business?
The policy bundles 7 proactive services: Vulnerability scanning, Training & awareness, Threat intelligence, Risk assessment, Incident response, Risk platform / portal and Pre-breach advisory. These preventive services are typically included in the premium.
+Does Cyberboxx® Business help with NIS2 or DORA compliance?
BOXX Insurance Inc. (Canada) indicates the following NIS2/DORA support for this product: Not applicable..
+How can I buy Cyberboxx® Business in Canada?
You can approach BOXX Insurance Inc. (Canada) directly (info@boxxinsurance.com / 1-416-583-3721) or via the provider's website. Compare it with alternatives in Canada on Ryskly first.