QBE Insurance (Vietnam) Co., Ltd. (QBE Insurance Group Limited (Australia))
QCyberProtect
by QBE Insurance (Vietnam) Co., Ltd.
B2BADirect—Broker onlyAsia PacificVietnamese
Last updated 46143
Product Details§ 01
Max Insurance Limit
Primary and excess capacity up to $10M.
Min Premium / Revenue
No revenue threshold published
Market Focus
MID, LARGE, MULTI
AM Best Rating
A (Excellent) – AM Best
MGA / Direct
No – Direct insurer.
Policy Language
Vietnamese / English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Asia Pacific.
Broker Only
Yes
Advantages & Limitations§ 02
Advantages
- QCyberProtect: globally consistent policy (launched Jul 2024); first global cyber product for QBE. Covers network security, privacy liability, IT/non-IT BI, reputational loss.
- QCyberPrepare (powered by CYGNVS): included cyber safe-room — secure out-of-band platform for incident response communication, secure document storage and coordination even when corporate network is compromised; complimentary for all QBE primary customers.
- QBE Cyber Services team: global threat intelligence team with quarterly portfolio threat intelligence updates and threat intelligence webinars; tabletop simulation exercises (customisable for leadership, technical or operational teams); sample incident response plans and preferred vendor access.
- Proactive risk services for primary customers (premium >$35K USD, one complimentary service per policy year): Incident Response Policy Review; XDR Configuration Assessment (SentinelOne or CrowdStrike); Firewall Security Assessment; Identity Security Assessment; Ransomware Backup Resiliency Assessment (RBRA); AI-powered phishing simulation.
- SentinelOne partnership: minimum 50% discount on SentinelOne for new customers.
- Cyber Submissions AI Assistant: reduces underwriting assessment time by 60%.
- Operates in 27 countries; £22B+ GWP group (2024).
Limitations
- Full first- and third-party coverage. Proactive services available to QCyberProtect primary customers only; premium >$35K USD for complimentary service tier. QCyberPrepare platform access required for incident response functionality.
Contact & Response§ 03
Customer Contact
vananh.nguyen@qbe.com
24/7 Crisis Hotline
Via QBE Vietnam claims team (business hours); broker via policy for 24/7 panel