BOXX Insurance (Australia) (Zurich Insurance Group (Switzerland))

Cyberboxx® Business

by BOXX Insurance (Australia)
B2BAMGAAustraliaEnglish
Last updated 15.05.2026

Product Details§ 01

Max Insurance Limit
Bespoke; SME limits.
Min Premium / Revenue
SME focus; no published minimum premium.
Market Focus
SME, Mid-market
Coverage
Cyber crime / FTF
AM Best Rating
A (Excellent) – AM Best (Lloyd's); HSB (Munich Re) A++ (Superior).
MGA / Direct
Yes – MGA (Lloyd's coverholder; HSB capacity).
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Australia.
Broker Only
No

Advantages & Limitations§ 02

Advantages

  • BOXX Insurance: Toronto-based Insurtech MGA and Lloyd's coverholder; founded 2018; acquired by Zurich Global Ventures (Zurich Insurance Group) July 2025; continues under BOXX brand. Insurtech of the Year — Insurance Business Canada 2024. Nearly 1M customers across 5 continents.
  • ALL IN ONE approach: cyber threat prediction, prevention, protection, and insurance in a single product.
  • Hackbusters®: in-house 24/7 dedicated breach response team — mitigates over 80% of cyber incidents without a claim being made.
  • Cyberboxx® Assist (launched Nov 2025): enterprise-grade cybersecurity tools suite; Attack Surface Management (ASM), ID protection, vCISO for small businesses, 24/7 expert support, supply chain failure monitoring; included for all policyholders or sold standalone.
  • Capacity: Lloyd's of London (coverholder) + HSB (Munich Re subsidiary).
  • Cyberboxx® Business 5.0: ALL IN ONE cyber insurance and protection for SMEs; one of the broadest base forms in the Canadian cyber market.
  • Coverage: data breach, ransomware/extortion, business interruption, cyber crime/FTF (social engineering included — no call-back condition), data recovery, reputational harm, regulatory fines and investigations, network security liability.
  • Waiver of retention: businesses that promptly report incidents to Hackbusters® receive retention waiver.
  • Predictive risk scoring: continuous cyber risk intelligence; threat monitoring and early warning.
  • Managed firewalls, backups, and cyber monitoring included in protection layer.
  • Available direct and via broker; digital quoting and binding.

Limitations

  • SME and mid-market focus; revenue thresholds vary by market.
  • Canada: broker-required in ON, AB, BC; broker portal access.
  • USA/UK/AU: broker and direct channels; MGA underwriting authority.
  • Nation-state exclusions apply.

Contact & Response§ 03

Customer Contact
info@boxxinsurance.com
24/7 Crisis Hotline
Hackbusters® 24/7 / info@boxxinsurance.com