🇦🇺 Australia
Cylo backed by CGU (IAG cyber MGA) (Insurance Australia Group Limited (IAG))

Active Cyber Insurance for SMEs (Cylo backed by CGU)

by Cylo backed by CGU (IAG cyber MGA)
B2BA+MGA—Broker onlyDomestic onlyEnglish
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Last updated Apr 2026

Product Details§ 01

Max Insurance Limit
Bespoke (AUD $10M revenue threshold applies).
Min Premium / Revenue
SME; annual turnover up to AUD $10M.
Market Focus
SME.
AM Best Rating
A+ (Superior) – AM Best (Insurance Australia Group / CGU)
MGA / Direct
Yes – MGA (CGU/IAG capacity).
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Domestic only.
Broker Only
Yes

Advantages & Limitations§ 02

Advantages

  • IAG's specialist cyber underwriting agency launched May 2024 — "secure and insure" model.
  • Three-step model: Resist + Respond + Recover.
  • Coverage: IT system recovery, data reconstruction, BI loss, ransomware/extortion, identity theft, GDPR/data breach notification, legal and PR costs.
  • Target: businesses with annual turnover up to AUD $10M.
  • Only 20% of Australian SMEs have standalone cyber insurance (market gap).
  • IAG: Australia's largest general insurer (CGU, NRMA, RACV brands; ~$9B GWP 2024).

Limitations

  • SME-only: revenue cap AUD $10M.
  • Australia domestic only.

Contact & Response§ 03

Customer Contact
https://www.cylo.ai/
24/7 Crisis Hotline
24/7 via Crawford & Company (IR partner).
Broker Contact
CGU-affiliated brokers only (https://www.cgu.com.au/broker/).