Hollard Insurance Company Limited (via iTOO Special Risks) (Hollard Insurance Company Limited (South Africa))

Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks)

by Hollard Insurance Company Limited (via iTOO Special Risks)
B2BBMGASouth AfricaEnglish
Last updated 07.05.2026

Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks) is a cyber insurance product underwritten by Hollard Insurance Company Limited (via iTOO Special Risks) (Hollard Insurance Company Limited (South Africa)), available in South Africa. It is aimed at small and medium-sized businesses. Coverage limits reach up to Up to R15M. The policy extends beyond standard cyber liability with Cyber crime / FTF. Policyholders get 1 bundled proactive service — Incident response — designed to reduce breach risk before a claim ever happens. The carrier holds an AM Best rating of Not rated by AM Best.. It can be approached directly through the provider.

Product Details§ 01

Max Insurance Limit
Up to R15M
Min Premium / Revenue
Up to R250M revenue
Market Focus
SME
Coverage
Cyber crime / FTF
AM Best Rating
Not rated by AM Best.
MGA / Direct
Yes – MGA (iTOO Special Risks underwrites on Hollard paper).
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
South Africa
Broker Only
No

Advantages & Limitations§ 02

Advantages

  • Commercial Cyber Insurance underwritten by Hollard, administered by iTOO Special Risks — South Africa's specialist cyber MGA with 35+ years of African insurance experience.
  • Coverage (per iTOO policy form): Cyber Liability (A), First Party Expenses (B), Cyber Extortion (C), Theft of Funds (D), Crisis Management and Notification Expenses (E), Loss of Business Income (F, 12-hour deductible), Digital Media Liability (G), Physical Damage (H).
  • Theft of Funds and Physical Damage included as standard (sublimit ZAR 250,000).
  • Emergency incident response hotline: 0861 767 778 (iTOO cyber team, available 24/7).
  • Local incident response specialists with proven South African capabilities.
  • POPIA compliance advisory: coverage aligned with South Africa's Protection of Personal Information Act.

Limitations

  • Primarily domestic South Africa; SMEs

Contact & Response§ 03

Customer Contact
0861 767 778 (iTOO incident response) / cyber@itoo.co.za LwandoC@itoo.co.za CandiceT@itoo.co.za MusawenkosiK@hollard.co.za
24/7 Crisis Hotline
0861 767 778 (24/7 emergency incident response — iTOO).
Broker Contact

Frequently asked questions§ 04

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Who is Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks) designed for?

Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks) by Hollard Insurance Company Limited (via iTOO Special Risks) targets small and medium-sized businesses in South Africa. Geographic scope: South Africa.

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What proactive security services are included with Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks)?

The policy bundles 1 proactive service: Incident response. These preventive services are typically included in the premium.

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Does Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks) help with NIS2 or DORA compliance?

Hollard Insurance Company Limited (via iTOO Special Risks) indicates the following NIS2/DORA support for this product: Not applicable..

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How can I buy Commercial Cyber Insurance (underwritten by Hollard via iTOO Special Risks) in South Africa?

You can approach Hollard Insurance Company Limited (via iTOO Special Risks) directly (0861 767 778 (iTOO incident response) / cyber@itoo.co.za LwandoC@itoo.co.za CandiceT@itoo.co.za MusawenkosiK@hollard.co.za) or via the provider's website. Compare it with alternatives in South Africa on Ryskly first.