QBE Hongkong & Shanghai Insurance Limited (QBE Insurance Group Limited (Australia))

QCyberProtect

by QBE Hongkong & Shanghai Insurance Limited
B2BADirectBroker onlyAsia PacificEnglish
Last updated 46143

Product Details§ 01

Max Insurance Limit
Primary and excess capacity up to $10M
Min Premium / Revenue
No revenue threshold published
Market Focus
MID, LARGE, MULTI
AM Best Rating
A (Excellent) – AM Best
MGA / Direct
No – Direct insurer.
Policy Language
English / Chinese
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Asia Pacific.
Broker Only
Yes

Advantages & Limitations§ 02

Advantages

  • QCyberProtect: globally consistent policy (launched Jul 2024); first global cyber product for QBE. Covers network security, privacy liability, IT/non-IT BI, reputational loss.
  • QCyberPrepare (powered by CYGNVS): included cyber safe-room — secure out-of-band platform for incident response communication, secure document storage and coordination even when corporate network is compromised; complimentary for all QBE primary customers.
  • QBE Cyber Services team: global threat intelligence team with quarterly portfolio threat intelligence updates and threat intelligence webinars; tabletop simulation exercises (customisable for leadership, technical or operational teams); sample incident response plans and preferred vendor access.
  • Proactive risk services for primary customers (premium >$35K USD, one complimentary service per policy year): Incident Response Policy Review; XDR Configuration Assessment (SentinelOne or CrowdStrike); Firewall Security Assessment; Identity Security Assessment; Ransomware Backup Resiliency Assessment (RBRA); AI-powered phishing simulation.
  • SentinelOne partnership: minimum 50% discount on SentinelOne for new customers.
  • Cyber Submissions AI Assistant: reduces underwriting assessment time by 60%.
  • Operates in 27 countries; £22B+ GWP group (2024).

Limitations

  • Full first- and third-party coverage. Proactive services available to QCyberProtect primary customers only; premium >$35K USD for complimentary service tier. QCyberPrepare platform access required for incident response functionality.

Contact & Response§ 03

Customer Contact
Sam Russell-Vick (Senior Underwriter) +65 6477 9251 sam.russell-vick@qbe.com
24/7 Crisis Hotline
+852 2877 8608 (QBE HK claims / IR, business hours); broker via policy for 24/7 panel