NZI – a business division of IAG New Zealand Limited (IAG (Insurance Australia Group – Australia))

Cyber Ultra

by NZI – a business division of IAG New Zealand Limited
B2BBDirectBroker onlyDomestic onlyEnglish
Last updated 07.05.2026

Cyber Ultra is a cyber insurance product underwritten by NZI – a business division of IAG New Zealand Limited (IAG (Insurance Australia Group – Australia)), available in New Zealand. It is aimed at small and medium-sized businesses, mid-market companies and large enterprises. Coverage limits reach up to Bespoke per risk.. Policyholders get 3 bundled proactive services — Risk assessment, Incident response and Crisis management — designed to reduce breach risk before a claim ever happens. The carrier holds an AM Best rating of Not rated by AM Best.. It is distributed through insurance brokers.

Product Details§ 01

Max Insurance Limit
Bespoke per risk.
Min Premium / Revenue
No published minimum; all company sizes.
Market Focus
SME, Mid-market, Large
AM Best Rating
Not rated by AM Best.
MGA / Direct
No – Direct insurer.
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Domestic only.
Broker Only
Yes

Advantages & Limitations§ 02

Advantages

  • NZI: largest commercial insurer in New Zealand; business division of IAG New Zealand Limited; 160+ years insuring New Zealanders; part of IAG group (AA S&P rating).
  • Broker-only distribution; NZI broker portal at secure.nzibrokerportal.co.nz.
  • Online cyber risk self-assessment tool: nzi.co.nz/cyber-cover/assess-your-cyber-risk.
  • Claims via broker; 24/7 claims line 0800 123 694.
  • NZI Cyber Ultra: most extensive cyber cover; standalone comprehensive policy.
  • Coverage: Privacy (loss of personal/corporate/employee information; cloud/ISP data loss; defence costs); System Damage (IT systems/records/data; retrieval, repair, restoration or replacement costs; external IT forensic/security consultants); Business Interruption (loss of profits from cyber event; no indemnity period restriction; 12-hour time excess); Computer virus, transmission and hacking (hacker/virus liability; data theft; phishing/DoS attacks; employee and third-party attacks); Computer crime (money/property crime losses; service provider system losses; rogue employee/third party); Multimedia liability (defamation, libel, slander; copyright/trademark/trade name infringement on digital and print; defence and third-party costs); Brand and personal reputation protection (PR consultancy costs for company brands and senior executives' personal reputations); Breach of statutory duties (eCommerce statutory duty breach; defence costs and compensation); Privacy fines and investigations (fines/penalties from privacy breach; defence and investigation costs); Privacy breach notification and loss mitigation (credit monitoring, identity theft monitoring, data restoration, forensic costs, legal costs).
  • General: covers all subsidiaries (new and former); all directors, officers and employees (past, present, future); estate, spouse, heirs and legal representatives; free one-hour consultation with nominated practitioners.

Limitations

  • NZ domestic focus; commercial lines only; broker-only.
  • Business interruption subject to 12-hour time excess.
  • Social engineering/FTF available as optional extension only (with mandatory internal training condition).

Contact & Response§ 03

Customer Contact
0800 123 694 / https://www.nzi.co.nz/contact
24/7 Crisis Hotline
0800 123 694 (NZI 24/7 claims line).

Frequently asked questions§ 04

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Who is Cyber Ultra designed for?

Cyber Ultra by NZI – a business division of IAG New Zealand Limited targets small and medium-sized businesses, mid-market companies and large enterprises in New Zealand. Geographic scope: Domestic only..

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What proactive security services are included with Cyber Ultra?

The policy bundles 3 proactive services: Risk assessment, Incident response and Crisis management. These preventive services are typically included in the premium.

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Does Cyber Ultra help with NIS2 or DORA compliance?

NZI – a business division of IAG New Zealand Limited indicates the following NIS2/DORA support for this product: Not applicable..

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How can I buy Cyber Ultra in New Zealand?

Cyber Ultra is sold through insurance brokers — broker contact: https://secure.nzibrokerportal.co.nz/. Compare it with alternatives in New Zealand on Ryskly before approaching a broker.