NZI – a business division of IAG New Zealand Limited (IAG (Insurance Australia Group – Australia))

Cyber Base

by NZI – a business division of IAG New Zealand Limited
B2BBDirectBroker onlyDomestic onlyEnglish
Last updated 07.05.2026

Cyber Base is a cyber insurance product underwritten by NZI – a business division of IAG New Zealand Limited (IAG (Insurance Australia Group – Australia)), available in New Zealand. It is aimed at small and medium-sized businesses, mid-market companies and large enterprises. Coverage limits reach up to Bespoke per risk.. Policyholders get 2 bundled proactive services — Risk assessment and Incident response — designed to reduce breach risk before a claim ever happens. The carrier holds an AM Best rating of Not rated by AM Best.. It is distributed through insurance brokers.

Product Details§ 01

Max Insurance Limit
Bespoke per risk.
Min Premium / Revenue
No published minimum; all company sizes.
Market Focus
SME, Mid-market, Large
AM Best Rating
Not rated by AM Best.
MGA / Direct
No – Direct insurer.
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Domestic only.
Broker Only
Yes

Advantages & Limitations§ 02

Advantages

  • NZI: largest commercial insurer in New Zealand; business division of IAG New Zealand Limited; 160+ years insuring New Zealanders; part of IAG group (AA S&P rating).
  • Broker-only distribution; NZI broker portal at secure.nzibrokerportal.co.nz.
  • Online cyber risk self-assessment tool: nzi.co.nz/cyber-cover/assess-your-cyber-risk.
  • Claims via broker; 24/7 claims line 0800 123 694.
  • NZI Cyber Base: essential cyber cover designed to operate alongside other NZI Liability products.
  • Coverage: Privacy (loss of personal/corporate information incl. employee data; loss of information held by cloud/ISPs; IT systems/records/data; defence costs); System Damage (lost/damaged/destroyed IT systems, data recovery costs, external IT forensic/security consultants); Computer virus, transmission and hacking (hacker/virus liability, data theft, phishing/DoS attacks, employee and third-party attacks); Multimedia liability (libel, slander, defamation; copyright/trademark/trade name infringement on digital and print material; defence and third-party costs); Privacy fines and investigations (fines and penalties from privacy breach; defence and investigation costs); Privacy breach notification and loss mitigation (credit monitoring, identity theft monitoring, data restoration, forensic costs, legal costs).

Limitations

  • Designed to operate alongside other NZI Liability products — not a standalone product.
  • No business interruption cover; no computer crime cover; no PR/reputation cover.
  • Social engineering/FTF available as optional extension only (with mandatory internal training condition).
  • NZ domestic focus; commercial lines only; broker-only.

Contact & Response§ 03

Customer Contact
0800 123 694 / https://www.nzi.co.nz/contact
24/7 Crisis Hotline
0800 123 694 (NZI 24/7 claims line).

Frequently asked questions§ 04

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Who is Cyber Base designed for?

Cyber Base by NZI – a business division of IAG New Zealand Limited targets small and medium-sized businesses, mid-market companies and large enterprises in New Zealand. Geographic scope: Domestic only..

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What proactive security services are included with Cyber Base?

The policy bundles 2 proactive services: Risk assessment and Incident response. These preventive services are typically included in the premium.

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Does Cyber Base help with NIS2 or DORA compliance?

NZI – a business division of IAG New Zealand Limited indicates the following NIS2/DORA support for this product: Not applicable..

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How can I buy Cyber Base in New Zealand?

Cyber Base is sold through insurance brokers — broker contact: https://secure.nzibrokerportal.co.nz/. Compare it with alternatives in New Zealand on Ryskly before approaching a broker.