🇳🇿 New Zealand
NZI – a business division of IAG New Zealand Limited (IAG (Insurance Australia Group – Australia))

Cyber Base

by NZI – a business division of IAG New Zealand Limited
B2BBDirect—Broker onlyDomestic onlyEnglish
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Last updated 07.05.2026

Product Details§ 01

Max Insurance Limit
Bespoke per risk.
Min Premium / Revenue
No published minimum; all company sizes.
Market Focus
SME, Mid-market, Large
AM Best Rating
Not rated by AM Best.
MGA / Direct
No – Direct insurer.
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
Domestic only.
Broker Only
Yes

Advantages & Limitations§ 02

Advantages

  • NZI: largest commercial insurer in New Zealand; business division of IAG New Zealand Limited; 160+ years insuring New Zealanders; part of IAG group (AA S&P rating).
  • Broker-only distribution; NZI broker portal at secure.nzibrokerportal.co.nz.
  • Online cyber risk self-assessment tool: nzi.co.nz/cyber-cover/assess-your-cyber-risk.
  • Claims via broker; 24/7 claims line 0800 123 694.
  • NZI Cyber Base: essential cyber cover designed to operate alongside other NZI Liability products.
  • Coverage: Privacy (loss of personal/corporate information incl. employee data; loss of information held by cloud/ISPs; IT systems/records/data; defence costs); System Damage (lost/damaged/destroyed IT systems, data recovery costs, external IT forensic/security consultants); Computer virus, transmission and hacking (hacker/virus liability, data theft, phishing/DoS attacks, employee and third-party attacks); Multimedia liability (libel, slander, defamation; copyright/trademark/trade name infringement on digital and print material; defence and third-party costs); Privacy fines and investigations (fines and penalties from privacy breach; defence and investigation costs); Privacy breach notification and loss mitigation (credit monitoring, identity theft monitoring, data restoration, forensic costs, legal costs).

Limitations

  • Designed to operate alongside other NZI Liability products — not a standalone product.
  • No business interruption cover; no computer crime cover; no PR/reputation cover.
  • Social engineering/FTF available as optional extension only (with mandatory internal training condition).
  • NZ domestic focus; commercial lines only; broker-only.

Contact & Response§ 03

Customer Contact
0800 123 694 / https://www.nzi.co.nz/contact
24/7 Crisis Hotline
0800 123 694 (NZI 24/7 claims line).
Broker Contact
https://secure.nzibrokerportal.co.nz/