Zurich Insurance Europe AG (Zurich Insurance Group (Switzerland))
Zurich Cyber Solution
by Zurich Insurance Europe AG
B2BA+DirectNIS2Broker onlyEU / EEAGerman
Last updated Apr 2026
Product Details§ 01
Max Insurance Limit
Bespoke.
Market Focus
Mid-market to large enterprise and multinational.
AM Best Rating
A+ (Superior) – AM Best
MGA / Direct
No – Direct insurer.
Policy Language
German / English
NIS2 / DORA Support
NIS2 and DORA compliance advisory included.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned).
Geographic Scope
EU / EEA.
Broker Only
Yes
Advantages & Limitations§ 02
Advantages
- Zurich Cyber Insurance Policy (ZCIP): flagship standalone commercial cyber; coverage for data breach, ransomware, BI and extra expenses, data recovery, cyber extortion, network security liability, media liability, privacy regulatory defence and fines.
- Zurich Resilience Solutions (ZRS): integrated risk engineering unit providing vulnerability assessments, penetration testing, incident response planning, 24/7 monitoring, training and awareness, and governance, risk and compliance services.
- Pre-breach advisory: complimentary onboarding session with ZRS Cyber Risk Engineers for all policyholders.
- Breach coach and cybersecurity hotline bundled in the Concierge Suite (middle-market product, launched Jul 2023).
- Pre- and post-event services from established vendor relationships: incident response triage, data recovery, breach notification support.
- Dedicated Cyber Claims team with experienced attorneys and deep cyber claims expertise.
Limitations
- Mid-market to large enterprise focus.
Contact & Response§ 03
Customer Contact
24/7 Crisis Hotline
Via policy documentation (response team accessed through broker or claims portal)
Broker Contact