Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc. (USA))
Hartford CyberChoice First Response℠
by Hartford Fire Insurance Company
B2BA+Direct—Broker onlyGlobalEnglish
Last updated 07.05.2026
Product Details§ 01
Max Insurance Limit
Up to $5M (primary; admitted).
Min Premium / Revenue
Revenue up to $250M; SME and mid-market; admitted product.
Market Focus
Mid-market, Large
Coverage
Cyber crime / FTF
AM Best Rating
A+ (Superior) – AM Best
MGA / Direct
No – Direct insurer.
Policy Language
English
NIS2 / DORA Support
Not applicable.
War Exclusion
War and nation-state cyber exclusion applied (LMA-aligned); affirmative cyberterrorism coverage included.
Geographic Scope
Global.
Broker Only
Yes
Advantages & Limitations§ 02
Advantages
- The Hartford: one of the largest US commercial property and casualty insurers; A+ (Superior) AM Best; 200+ years' history; specialized and dedicated CyberTech Open Brokerage team.
- Appetite for businesses with revenue up to $1B; capacity up to $5M for primary and excess liability.
- Affirmative cyberterrorism coverage included across all products; affirmative allocation provision; worldwide coverage territory.
- Broad industry appetite: construction, manufacturing, professional services, retail, entertainment, financial institutions, hospitality, transportation, wholesale trade.
- Coverage (all products): data breach third-party liability (defense and damages, fines and penalties, PCI fines), cyber first-party (data breach response expense — breach coach, forensic investigation, notification, credit monitoring, PR consultant, data restoration; BI and dependent BI; system failure and dependent system failure; ransomware and extortion negotiation and payment; cyber crime).
- CyberChoice First Response: admitted standalone cyber product; retail distribution; primary capacity up to $5M.
- Admitted in 47 states and District of Columbia (all states except Alaska, Louisiana, Vermont).
- Pre-claim investigation and prevention assistance; FirstResponse Hotline 800-370-0605 / FirstResponse@thehartford.com.
- Revenue appetite: up to $250M (reduced from prior $1B — First Response is the admitted SME product).
Limitations
- Admitted product; available in 47 states + DC only (excludes AK, LA, VT).
- Revenue up to $250M (SME and mid-market).
- Retail distribution only (not wholesale/open brokerage).
- Primary capacity only; no excess placements for this product.
Contact & Response§ 03
Customer Contact
24/7 Crisis Hotline
800-370-0605 (FirstResponse Hotline) / FirstResponse@thehartford.com
Broker Contact